Privacy Policy - Gardeners Addiscombe

At Gardeners Addiscombe, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our services.

1. Information We Collect

We may collect various types of information to provide and improve our services to you.

1.1 Personal Information

Name
Address
Email Address
Phone Number
Payment Information (when applicable)

1.2 Non-Personal Information

Browser Type and Operating System
IP Address
Page Views and Navigation Paths
Cookies and Tracking Technologies

2. How We Use Your Information

We utilize the information we collect in the following ways:

Providing Services: To deliver the gardening services you request efficiently.
Communication: To respond to your inquiries, send service updates, and notify you of any changes to our services.
Personalization: To tailor our services and communications based on your preferences.
Improvement: To enhance our website and services based on user feedback and behavior.
Marketing: To send you promotional materials, offers, and newsletters (with your consent).

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following situations:

Trusted Third Parties: We may share your information with trusted partners who assist us in operating our website or conducting our business, as long as they agree to keep your information confidential.
Legal Requirements: We may disclose your information if required by law or in response to valid legal requests.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how you use our site, remember your preferences, and provide personalized content.

Session Cookies: These are temporary cookies that remain in the cookie file of your browser until you leave the site.
Persistent Cookies: These remain in the cookie file of your browser for a set period or until deleted.
Third-Party Cookies: These are cookies from third parties that may collect information about your online activities over time and across different websites.

You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

6. Your Rights and Choices

You have certain rights regarding your personal information, including:

Access: You can request access to the personal information we hold about you.
Correction: You can request that we correct or update your personal information.
Deletion: You can request that we delete your personal information under certain conditions.
Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails.

To exercise these rights, please contact us using the information provided below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through our official communication channels.

Last Updated: April 27, 2024