Terms and Conditions - Gardeners Addiscombe

Welcome to Gardeners Addiscombe. Please read these Terms and Conditions carefully before using our services. By accessing or using our services, you agree to be bound by these terms.

1. Services Provided

Gardeners Addiscombe offers a range of gardening services including landscaping, lawn maintenance, planting, pruning, and garden design. Our team is dedicated to delivering high-quality services tailored to meet your specific needs.

1.1 Service Agreement

All services will be carried out as per the agreed schedule.
Any additional services requested will be subject to additional charges.
Clients must provide access to the property at the scheduled times.

2. Payment Terms

Payment for services is expected as per the following terms:

Invoices are issued upon completion of services.
Payments are due within 30 days of the invoice date.
Late payments may incur a fee of 1.5% per month.

2.1 Accepted Payment Methods

We accept various forms of payment including bank transfers, credit/debit cards, and online payment platforms. Please ensure that payments are made using the accepted methods to avoid delays.

3. Cancellation Policy

Clients may cancel services under the following conditions:

Cancellations must be made at least 48 hours in advance.
Late cancellations may result in a cancellation fee equivalent to 20% of the service cost.
No-shows without prior notice will be charged the full service fee.

3.1 Rescheduling Services

Rescheduling is permitted under the same terms as cancellations, provided adequate notice is given. We strive to accommodate new schedules based on availability.

4. Client Responsibilities

To ensure the smooth delivery of our services, clients are responsible for:

Providing clear instructions and desired outcomes for gardening services.
Ensuring the work area is accessible and safe for our team.
Notifying us of any specific garden conditions or potential hazards.

4.1 Property Access

Clients must ensure that Gardeners Addiscombe has unrestricted access to the property during scheduled service times. Failure to do so may result in delays or additional charges.

5. Liability

While we take all necessary precautions, Gardeners Addiscombe is not liable for:

Damage caused by pre-existing conditions in the garden.
Loss of property or belongings during service hours.
Unforeseen weather conditions that may affect service delivery.

5.1 Insurance

We are fully insured to cover any accidental damages caused during the provision of our services. Clients are encouraged to inform us of any fragile or valuable items in the garden.

6. Intellectual Property

All content, including designs, plans, and proprietary information created by Gardeners Addiscombe are the intellectual property of the company and may not be reproduced without explicit permission.

6.1 Usage Rights

Clients are granted a limited, non-transferable license to use any materials provided solely for personal purposes related to their property.

7. Privacy Policy

We are committed to protecting your privacy. Personal information collected during service agreements is used solely for the purpose of delivering our services and will not be shared with third parties without consent.

7.1 Data Protection

All personal data is stored securely and in compliance with relevant data protection laws. Clients have the right to access and request modifications to their personal information.

8. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the region in which Gardeners Addiscombe operates. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the local courts.

8.1 Dispute Resolution

We aim to resolve any disputes amicably through direct communication. If a resolution cannot be reached, parties may seek mediation or legal action as appropriate.

9. Amendments to Terms

Gardeners Addiscombe reserves the right to amend these Terms and Conditions at any time. Clients will be notified of any significant changes, and continued use of services constitutes acceptance of the updated terms.

9.1 Notification of Changes

Updates to the Terms and Conditions will be communicated via email or through our official communication channels. Clients are encouraged to review the terms periodically.

10. Acceptance of Terms

By engaging Gardeners Addiscombe for gardening services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

If you have any questions or require further clarification regarding our terms, please refer to our FAQ section or reach out through our official communication channels.